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ATD-PHL’s Refund & Event Onsite Policy for Chapter Events

Pre-Event “Cancellation” Policy: If you are unable to attend an event after you registered, ATD-PHL will offer a credit to one of our sure-to-be amazing future events within the next 6 months! Or, we will refund your registration fee minus all processing costs.  Processing costs are currently $5. This courtesy is only offered if the registrant cancels their registration up to and including the Friday before an event. Cancellations must be requested in writing by emailing info@tdphl.org.

Event “No Show” Policy: If you registered, and neither canceled nor attended the event, you remain charged (debited or invoiced) for the total value of the order with no further credit option.

“Event Day Registration” Policy Fee: There is a $10 additional processing fee for walk-in registration which means you register onsite the night of the event. To avoid this fee, please register online before attending the monthly events.

 

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